Смарт-трик pinco, что никто обсуждает вопрос
Смарт-трик pinco, что никто обсуждает вопрос
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The player’s attempts to close his account have been overlooked. The casino refunded deposits that were made after the player requested self-exclusion, therefore we marked the complaint as resolved.
The player's winnings have disappeared without further explanation. The player later sent us an email confirming that the issue was resolved.
Easily the best Casino I've played at in a long time, registration and deposit were breeze, had Pretty good luck from the start. My $30 deposit lasted me about 12 hours,and cashed out $100. After requesting cash out, I had to verify my address, ID and phone number.
The player from the Netherlands had an active self-exclusion in a sister casino due to a gambling problem. The player believes that he should have been banned from this casino too. Since he did not request self-exclusion from this casino, he decided to close the complaint.
We had advised him to be patient as withdrawals could take up to 14 days due to KYC verification or high volume of withdrawal requests. The issue was successfully resolved, the player received his winnings, and we closed the complaint.
However, the casino subsequently paid all pending withdrawals. We marked the complaint as 'resolved' in our system after the player confirmed receipt of her payments.
The casino did not provide a reason for the account closure and ignored the player's follow-up queries. After the Complaints Team had intervened, the casino had requested additional documents from the player for verification. Upon receiving the documents, the casino had processed the player's refund. The player had confirmed receipt of the funds, leading to the successful resolution of the complaint.
The player from Germany had his withdrawal cancelled without further explanation. Player’s complaint has been resolved successfully.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.
We had facilitated communication between the player and the casino. After some delay, the casino had reopened the player's account and restored the balance. The player confirmed they had successfully received all their money back. The issue had been resolved satisfactorily.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PinoCasino to be unfair.
Pino Casino hat gute Bonusbedingungen und zahlt auch aus! Aber ... click here macht es unglaublich schwer, sich zu verifizieren und verlangt entgegen jeder Vernunft für jede einzelne Einzahlung einen Screenshot und das ist auch nicht nicht genug, sie wollen auch noch die IBAN und auch Adresse etc haben, die ich nicht im Screenshot bekomme.
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at PinoCasino.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the issue was resolved.